Legal Document

Bigwim Terms & Conditions — Clear and straightforward

Please take a moment to read these terms before using bigwim. We've done our best to keep everything straightforward and easy to understand — no legal jargon.

Last updated: January 2026  ·  Bangla version
📋
13 sections
Full Guide
Estimated reading time: ~7 minutes
This page contains the complete Terms & Conditions for Bigwim users. By registering or using the site, you are deemed to have read and accepted these terms. If you have any questions, please contact our support team.
1

Introduction & Acceptance

Bigwim (bigwim.im) is an online Sports Betting and casino platform. These Terms & Conditions constitute a legally binding agreement between Bigwim and its users.

By using our website, opening an account, placing bets, or using any of our services, you confirm that you have read, understood, and fully accepted these Terms & Conditions. If you do not agree with any of these terms, please refrain from using Bigwim.

Important: These terms may be updated from time to time. When changes are made, you will be notified via your registered email or mobile number. The latest version will always be available on this page.

Bigwim is a platform built with the people of Bangladesh in mind. We believe in transparency and fairness — which is why these terms are written in plain language, free of legal jargon.

2

Account Registration & User Responsibilities

To register an account with bigwim, you must provide accurate and truthful information. Creating an account using false or incorrect details is strictly prohibited, and bigwim reserves the right to close such accounts and forfeit any funds held within them.

Each individual may open one account only. If a single person is found to hold multiple accounts, all accounts will be closed and deposited funds may not be refunded.

Information required for registration:

  • Full legal name (as per National ID)
  • Active Bangladeshi mobile number
  • Date of birth (must be 18 years of age or older)
  • Valid email address (optional but recommended)

Keeping your account password confidential is entirely your responsibility. bigwim will never ask for your password. If anyone does, it is without question a phishing attempt.

Account verification: KYC verification (national ID & selfie) may be required before large withdrawals or for security purposes.

3

Age requirements & eligibility

To participate on Bigwim, users must 18 years of age or older Any account found to belong to a person under 18 will be immediately closed and the associated funds may be forfeited.

A note to parents — please ensure your underage children cannot access Bigwim. We recommend using parental control software.

The following individuals are not permitted to use Bigwim:

  • Any person under the age of 18
  • Bigwim employees and their immediate family members
  • Individuals whose accounts have been previously terminated
  • Professional sports players who wish to bet on their own matches
4

Betting policy

Please familiarise yourself with these rules before placing a bet on Bigwim. Once a bet is confirmed, it generally cannot be cancelled.

Subject Minimum Maximum Comments
Single Bet৳20৳50,000Per Match
Accumulator৳20৳20,000Up to 15 matches
Live Bet৳50৳30,000During the Match
Daily Maximum Winnings৳5,00,000Standard Account

Bet cancellation conditions: A bet may be cancelled and the stake refunded if a match does not take place within 48 hours of the scheduled time, if a match is cancelled due to a natural disaster, or if incorrect odds are published due to a technical error.

Odds changes: The odds at the time your bet is confirmed are the ones that apply. Any subsequent changes to the odds will have no effect on your confirmed bet.

If Bigwim suspects match fixing or abnormal betting patterns, it reserves the right to hold the relevant bets pending investigation and cancel them if necessary.

5

Payments, Deposits & Withdrawals

Bigwim supports all major mobile financial services in Bangladesh. Deposits and withdrawals must be made through the same method — if you deposit via bKash, you must also withdraw via bKash.

Deposit Policy:

  • Minimum deposit: ৳100
  • Maximum single deposit: ৳1,00,000
  • Daily maximum deposit: ৳5,00,000
  • Deposits are usually instant; on rare occasions they may take up to 15 minutes

Withdrawal policy:

  • Minimum withdrawal: ৳200
  • Maximum single withdrawal: ৳2,00,000
  • Processing time: typically 5 minutes — up to 24 hours maximum
  • A minimum turnover equal to at least one deposit is required before withdrawal

Important note: Sending funds from another person's account on your behalf, or withdrawing to another person's name, is strictly prohibited. Such activity may be considered money laundering.

Bigwim does not charge any transaction fees. However, your mobile banking provider may apply their own charges — this is outside Bigwim's control.

6

Bonus & Promotion Terms

Bigwim offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions — please read them carefully before claiming.

Welcome Bonus (First Deposit):

  • 100% of first deposit, up to ৳10,000
  • Rollover requirement: the bonus amount must be wagered 10 times
  • Validity: Rollover must be completed within 30 days of receiving the bonus
  • Minimum odds: at least 1.50 per bet

General bonus policy:

  • A new bonus cannot be claimed until the current one is fully completed (exceptions may apply in certain cases)
  • Bonus balance cannot be withdrawn directly; it becomes withdrawable only after the rollover requirement is met
  • Attempting to obtain bonuses through fraudulent means may result in account termination
  • Claiming bonuses across multiple accounts is strictly prohibited

Right to Cancel Bonus: Bigwim reserves the right to cancel or modify any bonus offer at any time without providing a reason. However, bonuses that have already been issued will not be affected.

7

Prohibited Activities

The following activities are strictly prohibited on Bigwim. Any violation will result in permanent account termination.

Prohibited ActivitiesConsequences
Creating Multiple AccountsAll accounts terminated, funds forfeited
Registration Under a False IdentityPermanent Ban
Match Fixing or FraudPermanent Ban & Legal Action
Bonus AbuseBonus Cancellation & Possible Account Closure
Using Another Person's AccountBoth Accounts Suspended
Use of bots or automated softwarePermanent Ban
Money LaunderingPermanent Ban & Notification of Relevant Authorities

Bigwim continuously monitors for suspicious activity. If unusual patterns are detected on any account, it may be temporarily suspended while an investigation is carried out.

8

Account suspension & termination

You may close your Bigwim account at any time by contacting our support team. If there are no pending bets at the time of closure, your full account balance will be refunded.

Bigwim may suspend or terminate an account under the following circumstances:

  • Breach of Terms
  • Suspected Fraudulent Activity
  • Extended inactivity (12 months or more)
  • Responsible Betting Self-Exclusion Request

Self-Exclusion: If you feel that betting is having a negative impact on your life, please contact our Responsible gambling page to enable self-exclusion. This is a responsible choice, and we fully support your decision.

9

Privacy & personal data protection

Protecting your personal data is Bigwim's top priority. To learn more about how we collect, use, and safeguard your information, please visit our Privacy Policy View page.

In summary, Bigwim's promise:

  • Your information will never be sold to third parties
  • All data is secured with 256-bit SSL encryption
  • Payment information is stored on a separate, secured server
  • You can view, edit, or delete your information
10

Disclaimers & Limitations

Bigwim provides a betting platform — we have no control over and make no guarantees regarding match outcomes. Betting carries inherent risk, and financial loss is always a possibility.

Bigwim will not be liable for:

  • For financial losses incurred from betting
  • For issues caused by loss of internet connection
  • For disruptions to third-party services (bKash, Nagad)
  • For natural disasters or circumstances beyond our control

Remember to bet responsibly: Always bet within your means. Never bet with borrowed money or funds you cannot afford to lose.

11

Dispute Resolution Process

In the event of any dispute between Bigwim and you, we always seek to resolve it through discussion first. For any complaints:

Step 1: Reach our support team via live chat or email. Most issues are resolved within 24 hours.

Step 2: If your issue is not resolved at the support level, you may file a formal complaint through the complaints section. A written response will be provided within 7 business days.

Step 3: If necessary, disputes will be resolved through independent arbitration.

Disputing a Bet Outcome: Any objection must be raised within 72 hours of the match result being announced. Objections submitted after this period may not be accepted.

12

Terms Update Policy

Bigwim reserves the right to update these terms and conditions as needed. For any significant changes:

  • An SMS notification will be sent to your registered mobile number
  • Banner notifications will be displayed on the app/website
  • You will be notified at least 7 days before any changes take effect

Continued use of the site after any changes will be considered acceptance of the updated terms.

13

Contact & support

For any questions or concerns regarding these terms, please contact the Bigwim support team:

  • Live chat: Click the chat button at the bottom right of the website (available 24/7)
  • Email: support@bigwim.im (typically responds within 2 hours)
  • Language: Reach us in Bangla — all our support agents are fluent Bangla speakers

This document was last updated in January 2026. The most recent version is always available bigwim.im/terms-conditions on that page.

Bigwim's core commitment

Our terms are more than just rules — they are our commitment to our users

Full Transparency
Odds setting, bonus terms, and payment processes — Bigwim is open about all of it. No hidden conditions.
Fair betting environment
RNG-certified games, verified odds, and an anti-fraud system ensure every bettor has an equal and fair chance.
Fast payouts
Withholding winnings is against bigwim's policy. Withdrawals are typically processed within 5 minutes and never take more than 24 hours.
Responsible Betting
Deposit limits, cooldown periods, and self-exclusion — bigwim wants betting to remain a source of enjoyment for you.
Support in Bangla
Have questions about the terms? Our Bangla support team is available 24/7 — typical response time is 90 seconds.
Terms in Plain Language
Terms and conditions are hard to follow on most sites. Bigwim has deliberately written all its terms in plain, simple language so everyone can understand them.

Join bigwim today — accept the terms and get started

Now that you know the rules, join bigwim — a transparent and secure platform — and enjoy the best betting experience.

Registration is free 100% Welcome Bonus Withdraw to bKash in 5 minutes
বাংলা